Frequently Asked Questions (FAQs):
Do you rent vehicles to tourists, local residents, companies, international visitors, etc.?
Frontier Truck Rentals is a great supporter of our local economy! We have assisted customers requiring short-term and long-term vehicle rentals with a huge variety of needs; to name a few would include: weddings, mining companies, geology and exploration, forestry industries, local businesses, individuals relocating, tourists families, ski groups and more. Frontier Truck Rentals would love to assist with your vehicle rental needs!
What types of vehicles are available for rental?
Frontier Truck Rentals has a fleet of vehicles available for rental including: Ram 1500 (gasoline), Ram 3500 (diesel) and Sport Utility Vehicles (SUVs). We even offer trailer rentals too!
Am I able to arrange for drop-off or pick-up of my vehicle at a location other than Frontier Truck Rentals or the Smithers Airport?
Frontier Truck Rentals is able to provide for out-of-town drop-off or pick-up of one of our rental vehicles. There is a fee for this service and must be scheduled in advance.
Are there cancellation fees?
Cancellation fees may apply depending on the timing of your cancellation and the specifics of your rental agreement. Fees are issued according to our store policy and may also be determined at the discretion of management. For details regarding your specific reservation, please contact us directly--we're happy to provide more information and assist with any changes.
Where is Frontier Truck Rentals office located?
Frontier Truck Rentals' main office is conveniently located inside of a local dealership, Frontier Chrysler Dodge Jeep Ram Ltd., in Smithers, British Columbia Canada. Because of the nature of a vehicle rental business, many hours are spent by our team on the road assisting customers so feel free to reach out by telephone if you require immediate assistance.
Do you offer daily, weekly and monthly rates?
Frontier Truck Rentals does offer daily, weekly and monthly rates and will be confirmed prior to your booking being finalized.
Does Frontier Truck Rentals have trailers available for rent?
Yes! We have enclosed cargo trailers and a car hauler trailer available. The trailers may be rented without one of our truck rental, but our team will have to confirm several details with you before providing a confirmation.
Do you have 'tow-packages'?
Most of our Ram 1500's and 3500's have tow packages that include vehicle trailer braking systems.
Do you have "Mine Ready" vehicles?
Mine ready packages are available upon request. Every industrial mine and work site has its specific requirements (eg. radios), so additional information may be required at time of booking. Frontier Truck Rentals is able to fulfill these requirements, but please be aware there may be additional charges applied.
Do you have 10 ply/winter tires?
All of the truck rentals available (Ram 1500's and 3500's) come standard with either summer or winter 10 ply rated tires. Tire chains may also be available by request.
Do I need vehicle insurance?
Frontier Truck Rentals is happy to use your vehicle insurance when applicable. British Columbia (BC) has some special licensing requirements and our skilled team can work with you directly to be sure you have the required insurance coverage.
Do I need to put my own fuel/gasoline in?
Your vehicle will have a full tank of gasoline or diesel at pick up. As a courtesy, Frontier Truck Rentals recommends that the fuel tank upon return.Failure to refuel a rental vehicle will result in an additional charge.